Twynon respects intellectual property rights under the Kenya Copyright Act, 2001. If you believe content on Twynon infringes your copyright, file a notice using the form below or contact the designated agent listed in our policy document. Valid notices are actioned under Kenyan law, including through KECOBO channels where applicable.
Reported items are disabled pending review and disappear from search results immediately because removal also deletes their visual search index entries. The posting account is notified and receives a strike under our repeat infringer policy; a third upheld strike bans the account permanently. Fraud and safety reports run separately: report any listing or store from its page, and three upheld fraud reports also mean a permanent ban.
If your content was removed by mistake you can submit a counter notice to the designated agent. On a valid counter notice we forward it to the complainant and restore the material if no court action is filed within 10 business days.